Effective date: June 27, 2013
This website is owned and operated by Kraft Foods Group, Inc. (“Kraft”). This Privacy Notice applies to information, including personally identifiable information, collected about visitors to this website.
On our website, we may collect certain personally-identifiable information, such as name, telephone number and e-mail address, about online visitors who choose participate in our offers and programs. Sharing this additional information with us also helps us customize your website experience. In addition, we may use the information you provide us to send you offers and information about Kraft, its portfolio of brands and its partners. Here are the ways we collect personally-identifiable information.
Our site contains notices of contests, sweepstakes and games we are conducting that you can enter. We use the information you provide to conduct the promotion (for example, to contact you if you're a winner).
When you ask us to send you content by e-mail, you may provide us with certain information like your e-mail address so we can fulfill your request.
We may give you the opportunity to tell your friends about features or information on our website. If you take advantage of our Send to a Friend option, we ask you for your friend's and your first name and e-mail addresses to send the information to them that you requested. We don't keep your friend's e-mail address or use it for any other purpose.
We offer visitors to our website various features for their enjoyment, which we change from time to time. We may ask you to submit certain personally-identifiable information so we can provide you with these features.
We may ask our website visitors to complete surveys and opinion polls to provide feedback on activities, attitudes and interests. These surveys help us understand the needs of our visitors.
We may obtain information about you from other sources, including commercially available sources, such as data aggregators and public databases. This information may include name, demographic information, interests, and publicly-observed data, such as from social media and shopping behavior. We may combine this information with the information we collect from you to help us tailor our communications to you and to improve our services and products.
We may use the information we collect to contact you from time to time. For example, we may (i) send you promotional offers, materials and other communications and information about Kraft, its portfolio of brands and its partners, (ii) respond to your comments or questions, or (iii) contact you if needed while processing a product or service you requested through our website. We also may use the information you provide to contact you for your opinions on our products or the website. As described in this Privacy Notice, we also use the information we collect about you to improve our website, products and services, and to deliver content that is customized to your interests.
We do not sell or otherwise disclose personally identifiable information about our website visitors, except as described here. We do not share your personally identifiable information with unaffiliated third parties for their own marketing purposes without your consent. For California residents, please see “Your California Privacy Rights” below.
We may share personally identifiable information among Kraft brands and subsidiaries. We may also share the information with service providers we have retained to perform services on our behalf, such as to help run promotions and provide customer service. These service providers may have access to personally-identifiable information about our website visitors if it is needed to perform their functions for Kraft, but they are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information where we think it’s necessary to investigate or prevent an actual or suspected crime or injury to ourselves or others, if required by law, or in response to a request from law enforcement authorities or other government officials.
We may conduct joint promotions with other companies. We may share with our promotional partners (and their service providers) certain personally-identifiable information as necessary to conduct the promotion. We will not share this information with our promotional partners for any other purpose unless you consent to such sharing.
During the normal course of our business, Kraft may sell or purchase assets. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties. Should a sale or transfer occur, we will use reasonable efforts to try to require that the transferee use personally identifiable information provided through this website in a manner that is consistent with this Privacy Notice.
For California Residents: We may share your personally-identifiable information with affiliated third parties, some of which do not share the Kraft name, for their own direct marketing purposes. Because this category of affiliates is considered to be “unaffiliated parties” under California Law, you may opt out of us sharing with them. To opt out, please send a letter with your name, postal address, e-mail, with the heading “California Privacy Rights” to:
Kraft Foods Group, Inc.
Three Lakes Drive
Northfield, IL 60093
Attention: Consumer Relations
This website may contain links to other websites. We provide these links solely for your convenience and information. Different websites have different privacy practices. You should always check the privacy notice of the specific site you're visiting to understand the privacy practices associated with that site. We are not responsible for the content or privacy practices of third party websites.
You can change your preferences for follow-up contacts by Kraft by contacting us as provided in the “How to Contact Us” section below.
Some portions of our website may be directed to children under 13. In these areas of our website, our conduct is governed by federal law and regulations that address children’s online privacy, as well as by the guidelines of the Children’s Advertising Review Unit (CARU), a part of the Council of Better Business Bureaus. If you are under 13, please be sure to read this notice with your parent or legal guardian.
We do not knowingly collect personally-identifiable information from children under 13 on our website, except as permitted by legal requirements and the CARU guidelines. We sometimes offer promotions on our website, such as contests, sweepstakes and games, which children may enter. In those cases, we do not require a child to disclose more information than is reasonably necessary to participate in the promotion as a condition of participation. If we need more than just your child’s first name (or screen name) and e-mail address for your child to participate in a particular online promotion, we will ask your child for your e-mail address so that we can notify you of your child’s request and obtain your permission. When we ask for your permission, we will tell you what we will do with the information that you or your child provides us. In addition, if a child under 13 signs up with us for an email newsletter or other online activity that requires more than one online contact, we also ask the child for your email address so that we can notify you and give you the opportunity to opt your child out of further communications from us. Unless you have explicitly consented, we do not (i) use your child’s personal information for any purpose other than to complete the promotion or (ii) share the information with third parties except as described above in this Privacy Notice. We do not keep your child’s email address unless you tell us it is okay. We will only keep your email address with your permission, or unless you provided your email address to Kraft for a purpose unrelated to your child’s use of our site.
We permit children under the age of 13 to contact us through the website "Contact Us" link with questions or comments. We request only the child’s first name and e-mail address and use that information solely to respond directly to the child on a one-time basis. We do not use the information to recontact the child and we delete the child’s personal information from our database after responding to the child’s inquiry.
Upon proper identification, a parent may review any personal information we have collected from his or her child if we still have the information in our database. The parent also may request that the child’s information be deleted from our database and may refuse to permit further collection or use of the child’s information. If you are a parent and wish to exercise these rights, please contact us as described below.
The security of personally-identifiable information is important to us. We maintain administrative, technical and physical safeguards to protect against unauthorized use, disclosure, alteration or destruction of the personally-identifiable information we collect on this website.
We may change or update portions of this Privacy Notice at any time. Please check back from time to time so you are aware of any changes or updates to the notice. We will indicate the notice's effective date on the first page of the notice.
If you have any questions about this Privacy Notice, you can contact us at:
Kraft Foods Group, Inc.
Three Lakes Drive
Northfield, IL 60093
Attention: Consumer Relations
9 a.m. - 5 p.m. Eastern Time, Monday through Friday, excluding holidays.
We would be happy to answer your questions or hear your concerns.
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